TCS Interiors doesn’t end the project with the delivery of furniture itself, but continues to work with clients after furniture is delivered to ensure their satisfaction, we believe in long term commitment.
As most of the furniture is under the constant usage it may develop slight issues like mis-alignment of hinges etc. We offer a constant support to our customers in case of any maintenance issues with the already delivered furniture.
What is Covered
Up to 5/10-year warranty on woodwork based on selection & agreement.
For any other product/service (Other than hardware accessories and Plywood/MDF) that is delivered by TCS Interiors, the manufacturer/service provider’s warranty will apply and will change on a case-to-case basis.
The warranty covers repairs of all the products wherever possible, however, the decision to replace them will be at the sole discretion of GSE Commerce only.
The warranty is only applicable if the customer does not do any external work on the products by an outside agency after purchase. In such a case, the warranty provided by the company will not apply to both plywood and hardware. This warranty is a structural warranty that covers delamination, edge-band peeling, bubbles in lamination, and borer infection. It also covers any bend more than 8mm, caused due to manufacturing defects and not due to wear and tear.
What is not Covered:
The warranty will not be applicable to products exposed to moisture. Rusting of hardware/accessories is excluded from the warranty because it is considered a result of normal wear and tear, environmental conditions, or lack of proper maintenance. The warranty doesn’t cover physical damage to the product including normal wear and tear, cuts or scratches, or damage caused by impacts/accidents. The warranty does not cover products that get damaged due to inappropriate use or those cleaned using the wrong cleaning methods/products. In cases where the laminate needs to be replaced and the selected laminate finish is not available/out of stock, TCS Interiors will provide the closest possible match for the same. Any scratch on the exposed furniture should be visible from a distance of 3 feet. Otherwise, it is considered a minor scratch and won’t be considered in the replacement warranty
Warranty Terms if Site Services is undertaken by TCS Interiors”
In the course of undertaking the project, the company is required to provide various materials, equipment, appliances, and goods procured from third-party vendors, distributors, and manufacturers (“Third Party Products”). In connection with this, the company hereby assigns and transfers, to the maximum extent permitted, all warranties provided by the manufacturers and suppliers of the Third Party Products, along with any accompanying operating instructions, to the client. The warranties applicable to the Third Party Products are subject to the terms and conditions set forth by their respective manufacturers and suppliers.
Copyright By © tcsinteriors- 2025